Q. How can I get your samples promptly?
A. You can contact us via email, fax, or phone to specify the sample you need and provide your courier (as UPS, FedEx, DHL,TNT etc) account No. and we'll send samples through your courier by freight collect. For customers, sample value under USD15.00 normally free of charge. As a courtesy, Your express airmail charges and samples charges can refund from 1st order.

Q. What's the Minimum Order Quantity (MOQ) and Minimum Order Amount (MOA)
A. The MOA is USD3000.00 for per order. Mini orde for each code is 50dozens.

Q. What is normal delivery term of my orders?
A. Normally production of the product is anywhere from two week to one month depending on the quantity ordered. If you are sourcing a product, we will give you specific information regarding the lead time. If you need a rush order, contact us to discuss your specific needs.

Q. Can I print or customize (OEM) the packing for our order?
A. Yes, you can customize your logo and other information on the package ,but each content do not show original country. We will charge you some printing cost for the film and design acording to your detailed demanding and order amount.

Q How do I get started or place an order with you?
A. There are two ways for you to choose from:
1. Send an email to inf@healthicon.com.cn and our sales mangager will contact you via e-mail shortly
2. Directly contact HEALTHICON via telephone 0086-530-5980956 or fax. 0086-530-5633986

Q. What's the payment term?
A. 30% deposit by T/T in advance to confirm the order, balance paid before shipment or balance pay by L/C at sight.

Q. How can I get C&F or CIF price?
A. Normally our pricelist and quotation is based on FOB price. Pls inform your destination seaport and estimated quantity, we will quote you the C&F or CIF price accordingly. If you feel our freight is higher than your expectation, you can recommend your shipping company to us. Our principal is look for a good reputation shipping company, which offers competitive freight, and can delivery your cargo prompt.

Q. How can I trust the quality of the merchandise?
A.Healthicon employs a strong quality-control team who inspects each order before shipment.

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